Cardknox Status - Transaction Processing Issues

Transaction Processing Issues - Elavon

Incident Report for Cardknox

Resolved

Elavon has resolved the issue and transactions have returned to normal approval levels. This incident is now considered resolved.

Posted Dec 28, 2020 - 21:44 EST

Identified

We are receiving reports of transactions failing and/or lengthy transaction processing times on the Elavon platform. Elavon has confirmed that they are aware of the issue and they are working on resolving it. We will update this page as more information becomes available.

Posted Dec 28, 2020 - 18:59 EST

This incident affected: Cardknox Services (Transaction Processing) and Partners (Elavon).