Cardknox
All Systems Operational
Cardknox Services Operational
Batch Settlement / Funding Operational
Transaction Processing Operational
Merchant Portal Operational
Gift Card Processing Operational
ACH Processing Operational
Transaction Reporting Operational
PaymentSITE Operational
iFields Tokenization Service Operational
Email Reports Operational
Partners Operational
First Data Nashville Operational
FISERV (First Data) Omaha Operational
First Data Buypass Operational
First Data North Operational
USAePay Operational
Authorize.net Operational
Elavon Operational
ACH Services Operational
TSYS / VITAL Operational
Heartland Payment Systems Operational
MasterCard Operational
VISA Operational
American Express Operational
Discover Operational
Verosa Payment Terminal Operational
WorldPay/Vantiv Operational
EBT Operational
ProfitStars Operational
Clover Operational
eWIC Operational
Fiserv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IMPORTANT: Authy Desktop App - End of Life 03/19/2024 Mar 18, 2024 10:27 - Apr 17, 2024 10:28 EDT
If you are still using the Authy Desktop application for MFA verification when logging into the Cardknox Merchant Portal, you must switch to another provider or method by MARCH 19, 2024, or you will be unable to access the Portal. For more detail on how to set this up, please visit https://www.cardknox.com/portal/multi-factor-authentication.
Posted on Mar 18, 2024 - 10:26 EDT
Past Incidents
Apr 17, 2024
Resolved - This incident has been resolved.
Apr 17, 13:23 EDT
Investigating - We are investigating an issue that is preventing users from accessing the Fidelipay Portal (secure.fidelipay.com) as well as API transactions being processed via fidelipay.com endpoints. We are urgently working on resolving this issue. Until service is restored, users can access their Fidelipay Portal by navigating to https://secure.usaepay.com/login and logging in with their Fidelipay credentials.
Apr 17, 10:22 EDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.