Cardknox
All Systems Operational
Transaction Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Reporting Operational
90 days ago
100.0 % uptime
Today
Merchant Portal Operational
90 days ago
99.94 % uptime
Today
PaymentSITE Operational
90 days ago
100.0 % uptime
Today
Gift Card Processing Operational
90 days ago
100.0 % uptime
Today
iFields Tokenization Service Operational
90 days ago
100.0 % uptime
Today
Partners Operational
First Data Nashville Operational
FISERV (First Data) Omaha Operational
First Data Buypass Operational
First Data North Operational
USAePay Operational
Authorize.net Operational
Elavon Operational
ACH Services Operational
TSYS / VITAL Operational
Heartland Payment Systems Operational
MasterCard Operational
VISA Operational
American Express Operational
Discover Operational
Verosa Payment Terminal Operational
WorldPay/Vantiv Operational
EBT Operational
ProfitStars Operational
Batch Settlement / Funding Operational
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Email Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 29, 2022

No incidents reported today.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 19:06 EDT
Monitoring - AWS has indicated that they have resolved the issue. All transactions should now be processing normally and all Cardknox platforms should be up and running. We will continue to monitor to ensure that this is the case.
Sep 28, 17:18 EDT
Update - We are continuing to route traffic to the alternate location. The Cardknox Merchant Portal is back up though lingering intermittent issues may still occur.
Sep 28, 16:39 EDT
Update - AWS has taken steps to mitigate the effects of the outage. At the same time, we are routing transactions to an alternate processing server.
Sep 28, 14:47 EDT
Identified - AWS (Amazon Web Services) has acknowledged that they are experiencing an issue on their end and they are investigating. We will update as more information becomes available.
Sep 28, 13:21 EDT
Update - We are continuing to investigate this issue.
Sep 28, 12:49 EDT
Investigating - We are investigating an issue causing transactions to fail, as well as preventing access to the Cardknox Merchant Portal. At this point, the cause of this behavior seems to be an outage at one of our downstream vendors. We will update as more information becomes available.
Sep 28, 12:49 EDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.