Transaction Processing Issues

Incident Report for Cardknox

Resolved

This incident has been resolved.

Posted Dec 19, 2024 - 23:24 EST

Update

We are continuing to monitor for any further issues.

Posted Dec 19, 2024 - 19:47 EST

Update

All services have been fully restored and are operating normally. We will continue to monitor performance to ensure ongoing stability.

Posted Dec 19, 2024 - 19:46 EST

Monitoring

Transaction processing has been restored though we are still seeing intermittent issues. Our Reporting API is still down.

Posted Dec 19, 2024 - 18:07 EST

Identified

Our engineers are working on the issue and we hope to have this resolved shortly.

Posted Dec 19, 2024 - 17:36 EST

Investigating

We are receiving reports of intermittent transaction processing errors. We will update as more information becomes available.

Posted Dec 19, 2024 - 16:07 EST

This incident affected: Cardknox Services (Transaction Processing).