EBT Transaction Processing Issues

Incident Report for Cardknox

Resolved

This incident has been resolved.

Posted Sep 20, 2023 - 13:45 EDT

Monitoring

We have identified and resolved the issue that was preventing some EBT transactions from processing successfully. We will continue to monitor transaction processing.

Posted Sep 20, 2023 - 12:23 EDT

Investigating

We are receiving reports of intermittent EBT transaction processing errors on specific FISERV platforms. We will update as more information becomes available.

Posted Sep 20, 2023 - 12:08 EDT

This incident affected: Cardknox Services (Transaction Processing) and Partners (EBT).