Transaction Processing Issues

Incident Report for Cardknox

Resolved

All systems are back to normal. This incident is considered resolved.

Posted May 05, 2019 - 14:48 EDT

Monitoring

Our engineers have implemented a fix and transaction processing should be back to normal. We are monitoring and will update as necessary.

Posted May 05, 2019 - 14:14 EDT

Identified

A small subset of merchants are experiencing difficulty processing transactions. We are working on resolving the issue and expect a resolution shortly.

Posted May 05, 2019 - 14:07 EDT

This incident affected: Cardknox Services (Transaction Processing).