EBT Transaction Processing Issues

Incident Report for Cardknox

Resolved

EBT approval levels have returned to normal. This issue is now considered resolved.

Posted Mar 08, 2020 - 12:53 EDT

Identified

We are receiving reports of EBT transactions failing and/or experiencing lengthy transaction processing times. We have been notified by Fiserv that they are aware of the issue and are investigating. We will update as more information becomes available.

Posted Mar 07, 2020 - 22:37 EST

This incident affected: Cardknox Services (Transaction Processing) and Partners (First Data Buypass).