EBT Transaction Failures

Incident Report for Cardknox

Resolved

Fiserv has advised us that the incident has been fully resolved and client impact has ceased. This incident is now considered closed.

Posted Sep 08, 2020 - 14:26 EDT

Identified

We have been alerted to intermittent EBT transaction failures across multiple platforms. We have confirmed that this is a 3rd party issue affecting EBT approvals. We will update as more information becomes available.

Posted Sep 08, 2020 - 11:21 EDT

This incident affected: Partners (EBT).